FAQ

About Cooperation
  • How Can I Become Your Wholesaler?

    Please contact us or email info@airistech.com.

  • What Is Your Wholesale Pricing?

    Please contact us or email info@airistech.com.

  • How Can I Purchase Your Products?

    Please contact us. Someone will get back to you and help you ASAP.

  • Can I Get More Information to Promote Your Products?

    Please email info@airistech.com, and we will provide you with a wide variety of marketing materials.

About Products
  • How to Use Airis® products?

    Simply open the package, and then enjoy vaping!

  • What is the Minimum Age to Purchase Airis® product?

    You must be of legal smoking age in your state / country.

  • Why is my vape not producing vapor?

    – The Vape is low on e-liquid. – Low on battery.

  • What to do when tasted burnt flavor when vaping.

    – The Vape is low on e-liquid. – Low on battery.

  • How Long Can a Airis® product Last?

    It depends on how heavily you vape and how often you use it. However, Airis® has invested a lot of research and development efforts, and by continuously improving the heating device, battery, liquid guide structure, etc., the service life last of Airis® products have been greatly improved, making the service life of Airis® products last longer than most similar products on the market.

  • Why won’t my vape charge?

    – We recommend that you drain the battery first time using the device then charge it to full power. – Wiggle the device to see if it makes a clear connection with the USB Charging Dock. – Switch to a different power source, either a USB wall adapter or a laptop USB port.click here.

  • Still got questions?

    -Please communicate directly with the store of purchase.